Frequently Asked Questions
Everything you need to know about bringing nature-inspired quality into your home.
What materials are used in your home products?
We prioritize sustainability and durability by using ethically sourced hardwoods, organic cotton, recycled glass, and natural stone. Each piece is crafted to highlight the raw beauty of the natural world.
How long does shipping take for furniture and decor?
Standard shipping typically takes 5-10 business days. For larger furniture pieces, our white-glove delivery service ensures your item is safely placed in your home within 2-3 weeks.
What is your return policy?
We offer a 30-day return window for all home decor items. Furniture must be returned in its original packaging. Please note that custom-made or personalized items are final sale.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary based on the destination and item weight.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger home investments.
Are your products eco-friendly and sustainable?
Yes, 'Quality Inspired by Nature' is committed to the environment. We partner with artisans who use renewable resources, non-toxic finishes, and plastic-free packaging whenever possible.